4.5.2 Running On-Demand Event-Driven SRDC Collections

Use the diagcollect -srdc option to collect diagnostics needed for an Oracle Support Service Request Data Collection (SRDC).

1. To run event-driven SRDC collections:

   tfactl diagcollect –srdc srdc_type
   

2. To obtain a list of different types of SRDC collections:

   tfactl diagcollect –srdc -help
   

   For example:

   $ tfactl diagcollect –srdc ora600
   Enter value for EVENT_TIME [YYYY-MM-DD HH24:MI:SS,<RETURN>=ALL] :
   Enter value for DATABASE_NAME [<RETURN>=ALL] :
   
   1. Jun/09/2016 09:56:47 : [rdb11204] ORA-00600: internal error code,
   arguments: [], [], [], [], [], [], [], [], [], [], [], [] 2. May/19/2016 14:19:30 : [rdb11204] ORA-00600: internal error code,
   arguments: [], [], [], [], [], [], [], [], [], [], [], [] 3. May/13/2016 10:14:30 : [rdb11204] ORA-00600: internal error code,
   arguments: [], [], [], [], [], [], [], [], [], [], [], [] 4. May/13/2016 10:14:09 : [rdb11204] ORA-00600: internal error code,
   arguments: [], [], [], [], [], [], [], [], [], [], [], []
   
   Please choose the event : 1-4 [1] 1
   Selected value is : 1 ( Jun/09/2016 09:56:47 ) Collecting data for local node(s) 
   Scanning files from Jun/09/2016 03:56:47 to Jun/09/2016 15:56:47
   
   Collection Id : 20160616115820myserver69
   
   Detailed Logging at : 
   /u01/app/tfa/repository/srdc_ora600_collection_Thu_Jun_16_11_58_20_PDT_2016_node_local/diagcollect_20160616115820_myserver69.log
   2016/06/16 11:58:23 PDT : Collection Name : 
   tfa_srdc_ora600_Thu_Jun_16_11_58_20_PDT_2016.zip
   2016/06/16 11:58:23 PDT : Scanning of files for Collection in progress...
   2016/06/16 11:58:23 PDT : Collecting additional diagnostic information...
   2016/06/16 11:58:28 PDT : Getting list of files satisfying time range
   [06/09/2016 03:56:47 PDT, 06/09/2016 15:56:47 PDT]
   2016/06/16 11:58:30 PDT : Collecting ADR incident files...
   2016/06/16 11:59:02 PDT : Completed collection of additional diagnostic information...
   2016/06/16 11:59:06 PDT : Completed Local Collection 
   .---------------------------------------.
   |           Collection Summary          |
   +------------+-----------+-------+------+
   | Host       | Status    | Size  | Time |
   +------------+-----------+-------+------+
   | myserver69 | Completed | 7.9MB |  43s |
   '------------+-----------+-------+------'
   

3. Use the same tagging, naming, and time arguments with the SRDC collections as with other collections:

   Usage : tfactl diagcollect -srdc srdc_profile [-tag description] [-z filename] [-since nh|d| -from time -to time | -for time]